Frequently Asked Questions

Can I customize the dimensions of my shelves?

Absolutely! You have the freedom to customize the length, thickness, and depth of your floating shelves to meet your specific needs. We're here to create the perfect shelves for your space.

How do I place a custom order for floating shelves?

To place a custom order, simply select the wood species, finish type, and dimensions you desire using our quote form. If you need further assistance or have unique requirements, don't hesitate to contact us for personalized guidance.

Do you offer installation services?

Yes, we offer installation services in Victoria, BC, and can assist you in setting up your shelves. Our experienced team will ensure a secure and professional installation. However, if you prefer to install the shelves yourself, we can provide detailed instructions to guide you through the process.

Do you offer clear coat and stained finishes?

Yes, we do! Our shelves come standard with a water-based satin varnish. If you’d prefer a different finish or no finish at all, just let us know when you fill out our quote form.

What kind of weight can your floating shelves support?

Our shelves are built to handle any reasonable use, including storing dishes, books, pantry items, and more. We have extensive installation experience and have developed proven methods to ensure excellent results.

What materials are your custom floating shelves made from?

All of our standard shelves are made from durable veneered plywood, ensuring ultimate dimensional stability and strength. We offer solid materials upon request, generally at an additional cost. Our standard material options for both plywood and solid shelves include Red Oak, White Oak, Teak, Maple, Walnut, and VG Fir.

Do you ship your custom floating shelves outside of Victoria, BC?

Yes, we do! We offer Canada-wide shipping for your convenience. If you're in the Victoria area, you can also choose local pickup as an option.

How long will it take to receive my custom shelves?

The production time for your custom shelves may vary based on your specific requirements and order volume. We will provide you with an estimated delivery date during the ordering process.

What is the warranty on your custom floating shelves?

We stand by the quality of our shelves. If you find any defect in craftsmanship or material we will repair or replace your shelves at no cost. Our shelves are handmade, so small variances will always be present.

Can I get a quote for my custom shelves before placing an order?

Of course! To receive a quote, simply fill out our quote request form on the website, providing your customization details, and we'll get back to you with an exact quote.

How can I contact your customer support for additional questions or assistance?

If you have any other questions or need assistance, please don't hesitate to reach out. You can contact us through our website's contact form, or directly by email at textuura@gmail.com.

If you still have questions, you can reach us at textuura@gmail.com